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Área de identificação
Tipo de ReferênciaBook Section
Código do Detentorisadg {BR SPINPE} ibi 8JMKD3MGPCW/3DT298S
Repositó   (acesso restrito)
Última Atualização2018: simone
Última Atualização dos Metadados2021: administrator
Chave SecundáriaINPE--/
ISBN978-1-61499-544-9; 978-1-61499-543-2
Chave de CitaçãoGenaroLour:2015:StMaAp
TítuloStakeholder Management as an Approach to Integrated Management System (IMSSTK)
Data de Acesso27 fev. 2021
Número de Arquivos1
Tamanho216 KiB
Área de contextualização
Autor1 Genaro, Andreia Fátima Sorice
2 Loureiro, Geilson
Identificador de Curriculo1
Afiliação1 Instituto Nacional de Pesquisas Espaciais (INPE)
2 Instituto Nacional de Pesquisas Espaciais (INPE)
Endereço de e-Mail do Autor1
Título do LivroTransdisciplinary lifecycle analysis of systems
Título da SérieAdvances in Transdisciplinary Engineering
Editora (Publisher)IOS
Tipo SecundárioPRE LI
Histórico2015-11-25 12:40:11 :: simone -> administrator ::
2018-06-04 02:55:51 :: administrator -> simone :: 2015
2018-08-30 12:14:03 :: simone -> administrator :: 2015
2021-02-03 17:56:00 :: administrator -> simone :: 2015
Área de conteúdo e estrutura
É a matriz ou uma cópia?é a matriz
Estágio do Conteúdoconcluido
Tipo do ConteudoExternal Contribution
Tipo de Versãopublisher
Palavras-ChaveIntegrated Management Systems, Requirements Management, Stakeholder Management, Deming Cycle.
ResumoThis paper aims to present a new approach to Integrated Management System (IMS), as a management system able to manage all stakeholders identified by an organization. A worldwide trend to integrate the requirements of different standardized management systems is observed, but organizations have faced an increasing number of standardized systems, motivating many researchers to focus on new integration methodologies. Taking as reference the management systems used by the most organizations (e.g.: quality, environmental, safety and occupational health and social responsibility), this paper intends to present the existing commonalities among the requirements of these standards and after that, to present the existing commonalities among stakeholders identified for each integrable requirements. Stakeholder management can also be interpreted as an effective way to map out requirements for processes and products, as well as a way to map out management requirements for an organization, which enables to implement requirements in addition to those already defined in standardized systems such as ISO standards. Therefore, it can be affirmed that the traditional IMS approach allows a generalization of the IMS concept towards stakeholder management by analyzing the commonalities among the most used standardized systems and its stakeholders. The Integrated Stakeholders Management proposed in this paper is unlimited, making organizations do not become dependent only on standardized systems. This new approach helps to incorporate requirements provided by an analysis of stakeholders demand. In this context, it is concluded that the new concept of IMS proposed herein is an alternative solution organizations that aim to achieve better levels of satisfaction of stakeholders, focusing on meeting their requirements and also in overcoming their expectations in an integrated manner within their management processes, not depending only on the standardized systems.
Arranjo 1Repositório da BDMCI > Fonds INPE > Produção intelectual > CGETE > Stakeholder Management as...
Arranjo 2Repositório da BDMCI > Fonds INPE > Produção intelectual > COLIT > Stakeholder Management as...
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Grupo de Usuáriossimone
Grupo de Leitoresadministrator
Permissão de Leituradeny from all
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Unidades Imediatamente Superiores8JMKD3MGPCW/3EUUDJE
Área de notas
Campos Vaziosarchivingpolicy archivist callnumber city copyholder copyright creatorhistory descriptionlevel e-mailaddress edition editor format issn label lineage mark nextedition notes numberofvolumes orcid parameterlist parentrepositories previousedition previouslowerunit progress project rightsholder secondarydate secondarymark serieseditor session shorttitle sponsor subject targetfile tertiarymark tertiarytype translator url