@Article{DomingosChag:2021:AeCeCa,
               author = "Domingos, Teresa Raquel Pereira and Chagas J{\'u}nior, Milton de 
                         Freitas",
          affiliation = "{Instituto Nacional de Pesquisas Espaciais (INPE)} and {Instituto 
                         Nacional de Pesquisas Espaciais (INPE)}",
                title = "Hard and soft paradigm analysis in knowledge creation projects: an 
                         aeronautical certification case",
              journal = "Journal of Aerospace Technology and Management",
                 year = "2021",
               volume = "13",
                pages = "e4121",
             keywords = "Aeronautical certification, Hard, soft, Knowledge creation, 
                         Project management, Uncertainty.",
             abstract = "Knowledge creation projects are essential for todays business. It 
                         is common to observe in these projects, in all their dimensions, 
                         the presence of the uncertainty factor. Effectively, managing 
                         uncertainties is seen nowadays as a necessary condition for 
                         project success. This article aimed to present a study on the 
                         intensity that the hard and soft paradigms appear in knowledge 
                         creation projects and, consequently, identify the levels of 
                         uncertainty presented in its projects. To make this study 
                         possible, we adopted the hard and soft analysis framework. A case 
                         study on knowledge creation, managed by the aeronautical 
                         certification department of EMBRAER S.A, was analyzed under the 
                         aspects of this framework. It was expected, as a result of this 
                         study, to empirically validate the concepts about the uncertainty 
                         levels presented in projects of this nature.",
                  doi = "10.1590/jatm.v13.1234",
                  url = "http://dx.doi.org/10.1590/jatm.v13.1234",
                 issn = "1984-9648",
             language = "en",
           targetfile = "domingos_hard.pdf",
        urlaccessdate = "11 jun. 2024"
}