%0 Journal Article
%4 sid.inpe.br/mtc-m21c/2018/08.01.12.03
%2 sid.inpe.br/mtc-m21c/2018/08.01.12.03.33
%@doi 10.1007/s10796-016-9705-3
%@issn 1387-3326
%T An approach to evaluate large-scale ICT training interventions
%D 2018
%8 Aug.
%9 journal article
%A Brito, Silvana Rossy de,
%A Silva, Aleksandra do Socorro da,
%A Mata, Eulália Carvalho da,
%A Vijaykumar, Nandamudi Lankalapalli,
%A Rocha, Cláudio Alex Jorge da,
%A Monteiro, Maurílio de Abreu,
%A Costa, João Crisóstomo Weyl Albuquerque,
%A Francês, Carlos Renato Lisboa,
%@affiliation Universidade Federal Rural da Amazônia (UFRA)
%@affiliation Universidade Federal Rural da Amazônia (UFRA)
%@affiliation Universidade Federal do Pará (UFPA)
%@affiliation Instituto Nacional de Pesquisas Espaciais (INPE)
%@affiliation Instituto Federal de Educação, Ciência e Tecnologia do Pará (IFPA)
%@affiliation
%@affiliation Universidade Federal do Pará (UFPA)
%@affiliation Universidade Federal do Pará (UFPA)
%@electronicmailaddress silvana.rossy@ufra.edu.br
%@electronicmailaddress aleksandra.silva@ufra.edu.br
%@electronicmailaddress eucmata@gmail.com
%@electronicmailaddress vijay.nl@inpe.br
%@electronicmailaddress claudio.alex@ifpa.edu.br
%@electronicmailaddress maurilio_naea@ufpa.br
%@electronicmailaddress jweyl@ufpa.br
%@electronicmailaddress rfrances@ufpa.br
%B Information Systems Frontiers
%V 20
%N 4
%P 883-899
%K Digital divide, Social network analysis, ICT intervention, Data mining, Developing countries, Telecentres.
%X Despite advances in the quality and availability of information and communication technologies (ICT), the level of access and skill in using these resources remains unequal. This is particularly evident in developing countries. To reduce the gap between these levels of ICT use, organizations (both public and private) invest in the expansion of infrastructure by providing ICT access and ICT training. In this study, we demonstrate that there is a gap in current approaches to monitor and evaluate large-scale ICT training interventions. Thus, we propose an approach based on social network analysis and data mining techniques, and apply it to an online training program conducted in different regions of Brazil. The results allow us to examine different aspects of the program, such as the region of participants, the institutions driving the intervention, local indicators of telecommunications infrastructure, and local socioeconomic conditions.
%@language en
%3 Brito_approach.pdf